Salesforce Administrator with 9 years of hands-on CRM experience across Salesforce Sales Cloud, NPSP, and Oracle CPQ. Spent three and a half years at Deloitte working on enterprise Salesforce implementations for clients like Broadcom, Flowserve and Emerson, covering everything from day-to-day admin and user support through to building Flows, cleaning up data, and delivering dashboards that leadership teams actually relied on. Holds the Salesforce Certified Platform Administrator certification. Currently volunteering as a Salesforce Admin at Blaze Your Trail in Melbourne, working with NPSP and helping coordinate program delivery. Comfortable owning a Salesforce org, making decisions about the platform, and explaining what is happening to people who are not technical. Available immediately for a part-time/full-time role.