Adaptable professional with experience in technical support, data analysis, and process improvement across consulting, utilities, manufacturing, and logistics. Skilled in handling enquiries, troubleshooting issues, and supporting colleagues with clear communication and training. Brings strong digital literacy, problem-solving ability, and a collaborative approach, with the capacity to learn new systems quickly. Currently seeking to transition into the public sector, with an interest in undertaking a Certificate in Community Services to build skills in community-focused work.