• Quality Assurance Specialist with over 12 years of experience in manual and automated software testing, ensuring seamless functionality and performance across diverse applications.
• Extensive Automation Experience using Selenium with Java and Playwright with TypeScript, adept at creating robust test automation frameworks to streamline testing processes.
• Proficient in test case creation, execution, and maintenance, with a strong focus on defect identification, root cause analysis, and quality improvement.
• Comprehensive knowledge of the software testing lifecycle (STLC) and hands-on expertise in executing functional, regression, integration, performance, and end-to-end testing.
• Deep domain experience in the CPaaS industry, specializing in contact center solutions and IVR systems, ensuring robust communication platform performance.
• Solid experience in the insurance domain, focusing on payment integrations, validating secure and efficient transaction workflows.
• Proficient in e-commerce testing with hands-on experience in Magento-based platforms, ensuring smooth customer experiences, payment gateway functionality, and scalability.
• Skilled in log analysis and debugging, identifying failures and bottlenecks to optimize application performance and reliability