Over 20 years of driving business-IT alignment, digital transformation, and enterprise system innovation across global supply chain, manufacturing, and retail sectors.

- Leadership & Delivery: Proven track record in leading cross-functional teams and projects, from team lead to department head — applying PMP and Agile Scrum methodologies.

- SAP Specialist: From R/2, R/3 (ERP/ECC) to S/4HANA covering entire life cycle including business case development, requirements gathering, design, configuration, functional spec, testing, data migration, change management, training, and post-live support.

- IT Architecture & System Integration: Enterprise architecture governance, improvement and integration of core ERP to AI & data analytics platform, eCommerce, retail store POS and third-party systems including RF, MES, LIMS, 3PL WMS.

- Process Transformation & Optimisation: Strategy review, modelling, improve end-to-end supply chain efficiency from forecasting, planning, procurement, logistics, production, quality to sales & distribution covering process streams procure-to-pay (P2P), Order-to-Cash (OTC), Forecast-to-Stock (F2S) and Acquire-to-Retire (ATR).