Experienced Senior Analyst in Information System Security with a proven track record in the Information Technology and services sector. Daily interactions concerning Identity and Access Management across Windows and Unix platforms. The provisioning of access in daily operations also encompasses Microsoft Azure.

Primarily concentrate on ITIL processes within the organization with Role Based Access Control, utilizing Active Directory and User Control tools daily, along with the Microsoft Exchange Online services.

Proficient in granting access to databases including Oracle and MSSQL. Occasionally utilizing Microsoft PowerShell scripting to streamline task execution.

Preparation of incoming volume reports for management in MS Excel, along with the delegation of tasks among team members as needed.

Recognized as a top performer by management, and actively participated in major projects that have transformed the delivery of IT services to Standard Chartered Bank staff.

Proficient in IT technical skills related to Windows, with a solid understanding of ITIL processes, user management, Software Development Life Cycle (SDLC), SQL queries, Microsoft Office products, Windows processes, incident management, and request management processes. Participated in Tier-2 support for Windows-related applications and processes.

Detail-oriented research professional with a Bachelor's Degree in Computer Science from Universiti Tunku Abdul Rahman.