Delivery Centric Technology Services Pty Ltd
Open to Hiring outside Australia

Security Technical SME – L2 – Palo Alto & Cisco

Melbourne • Full-time (On-site)

About the job

Delivery Centric is seeking a skilled Security Technical SME – L2 with deep expertise in Palo Alto Global Protect and Cisco AnyConnect. The role focuses on managing and securing enterprise remote access infrastructure, ensuring VPN connectivity is compliant, policy-driven, and aligned with organizational security standards. The ideal candidate will bring hands-on experience in firewall management, VPN governance, authentication integration, and advanced troubleshooting across multi-vendor environments.

Key Responsibilities

  • Lead the provisioning and management of SSL VPN profiles for both internal teams and external vendors, ensuring strict role-based access and security compliance.
  • Design, implement, and maintain fine-grained routing and firewall rules to support secure and efficient VPN traffic flow.
  • Configure and manage Palo Alto GlobalProtect gateways and portals, including HIP profiles and certificate-based authentication.
  • Administer and support Cisco ASA/Firepower platforms with AnyConnect configurations, policies, and device posture validation.
  • Integrate VPN platforms with enterprise identity systems such as LDAP, RADIUS, SAML, and Azure AD for centralized authentication and access governance.
  • Serve as the L3 escalation point for complex VPN incidents, performing root cause analysis and diagnostics using CLI, logs, and packet captures.
  • Develop and maintain detailed documentation of configurations, policies, and change management processes to meet ISO 27001, NIST, and GDPR compliance requirements.
  • Collaborate with security architects and operations teams to continuously enhance the remote access infrastructure and align it with evolving enterprise security standards.

Qualifications

  • Minimum 5 years of hands-on experience in network security or remote access engineering within enterprise environments.
  • Proven expertise in Palo Alto Global Protect (portal and gateway configuration, HIP profiles) and Cisco ASA/Firepower (AnyConnect, DAP, access policies).
  • Strong technical foundation in SSL/IPsec VPN protocols, firewall rule design, NAT policies, routing logic, and endpoint posture validation.
  • In-depth knowledge of authentication protocols (SAML, RADIUS, LDAP) and integration with SIEM platforms for event correlation and monitoring.
  • Preferred certifications: PCNSA/PCNSE (Palo Alto Networks), CCNP Security/CCIE Security (Cisco), or CISSP/CCSP/CEH.
  • Excellent analytical and troubleshooting skills with a focus on problem resolution, documentation, and process improvement.

At Delivery Centric, you’ll contribute to enterprise-grade network security projects, collaborate with expert engineers, and work in a culture that encourages technical growth and innovation. This role offers the opportunity to enhance your cybersecurity expertise and make a direct impact on strengthening digital infrastructure across complex enterprise environments.

Required skills
Cybersecurity Firewalls Governance VPN Technologies SAML Azure ISO 27001 NIST Cybersecurity Framework GDPR Compliance Security Architecture Security Information and Event Management (SIEM) CISSP CEH Network Security