Cloud Systems Administrator with 10+ years of experience supporting and administering ICT services across enterprise and operational environments. Strong hands-on background in infrastructure support combined with cloud services including Azure, Microsoft 365, Azure AD and collaboration platforms.

Experienced in implementing, configuring and maintaining cloud and on-premise services, managing incident escalations, working with third-party vendors, and supporting backup and disaster recovery solutions. Comfortable working in onsite, SLA-driven environments with on-call responsibilities.