Candidate Name
Product Support Analyst
Australia
Summary
Results-driven Data Analyst with 6+ years of progressive experience transforming complex data into actionable business insights. Proven expertise in SQL, Power BI, and SSRS with a strong track record of process automation, dashboard development, and stakeholder engagement.
Demonstrated ability to drive operational efficiency through data-driven solutions, achieving measurable improvements including 35% reduction in turnaround times and 10+ hours weekly process savings. Master's qualified in Business Analytics with Project Management specialization.
Work experience
01/04/2023
Product Support Analyst
01/08/2022
01/03/2023
01/03/2023
Data Analyst
01/07/2019
01/05/2022
01/05/2022
SQL Developer
Education & certifications
01/07/2022
01/06/2024
01/06/2024
Master's degree
Business Analytics
01/06/2012
01/06/2016
01/06/2016
Bachelor of Engineering
Electronics and Communications Engineering
Qualification verified
Based in Victoria
Holds Australian visa
Skills
Power BI SQL Analytical Skills Analytics Tools Secure SDLC Scripting Automation Data Visualization