Candidate Name
Microsoft 365 Administrator
Philippines
Summary
Microsoft 365 and Active Directory specialist with 5+ years in technical support and 2 years in customer service.
Expert in Exchange, SharePoint, Teams, Azure AD, Active Directory, and hybrid identity environments. Skilled in
troubleshooting complex issues, optimizing system performance, and delivering seamless user experiences
across cloud and on-prem platforms. Proven track record in resolving client inquiries with high satisfaction.
Combines deep technical knowledge with strong problem-solving and a customer-first mindset. Passionate
about cloud technologies, automation, and continuous learning.
Work experience
17/02/2025
18/07/2025
18/07/2025
MICROSOFT 365 ADMIN SUPPORT
01/09/2020
14/02/2025
14/02/2025
MICROSOFT 365 ENGINEER
01/09/2020
04/02/2025
04/02/2025
LEADING SUPPORT TEAMS AS SUBSTITUTE TEAM LEADER
Education & certifications
05/09/2011
29/08/2014
29/08/2014
Bachelor's Degree
CONTROL AND AUDIT
Open to relocate
Skills
Identity and Access Management (IAM) Problem Solving Team Collaboration PowerShell Security Compliance Audits Security Compliance Risk Management Security Risk Assessment Security Risk Management Risk Assessment Analytical Skills Analytics Tools Governance Security Governance Bash for Automation
