I'm a Senior Site Reliability Engineer with 14 years of IT experience, currently at Commonwealth Bank of Australia where I lead SRE operations for enterprise-scale CRM platforms serving millions of customers.

My work sits at the intersection of cloud infrastructure, observability, and system reliability. Day to day that means managing Linux servers, Docker containers, Kafka clusters, and AWS environments — and building the monitoring and alerting systems that keep everything running smoothly. I built Splunk dashboards and implemented Prometheus/Grafana SLI/SLO tracking at CBA that achieved zero SLA breaches across our applications. I also reduced error log volume by 50% through targeted infrastructure improvements, saving significant storage costs.

I'm certified in:
🏅 AWS Solutions Architect – Associate (2026)
🏅 AWS Cloud Practitioner
🏅 Microsoft Azure Fundamentals
🏅 DevSecOps Foundation
🏅 DevOps Foundation
🏅 PegaSystems
Pega Certified Senior System Architect (CSSA) v8.4, v7.4
Pega Certified Data Scientist (CPDS) v8.5
Pega Certified Marketing Consultant (CPMC) v8.0
Pega Certified Decisioning Consultant (PCDC) v7.4
Pega Certified Business Architect (CPBA) v7.2
Pega Certified System Architect (CSA) v7.1

I have a decade of experience as a Pega consultant in CBA, NAB, Macquarie Bank, Bank of Queensland and Telstra. I have experience on Pega Versions 6, 7, 8 and Infinity.

I am fully certified Pega Developer with experience on end to end management of Pega Applications from installation on Linux servers to developing and delivering Pega workflows and productionising applications.

If you're hiring or just want to connect, feel free to reach out.