Results-driven IT professional with 19+ years of experience, including in IOT startups and enterprises, leading large (60+ engineers Dev, QA etc.) engineering teams. Proven 14+ years expertise as a D365 Functional Consultant/Tech Programme&Project Manager/Agile Delivery Lead, delivering AI-powered chatbots, Workday SaaS, and Azure PaaS/SaaS solutions. Specialized in data digital transformation and full product lifecycle delivery (mobile, cloud/backend, web, devices/embedded systems) from inception to App Store launch using Agile, Scrum, and Waterfall methodologies.
• 5.5+ years of experience as a Functional Consultant in Microsoft Dynamics NAV and 365 Business Central (ERP) programmes, Power Platform integration, delivering Finance, HR, and Supply Chain transformation cycles from initial discovery through to successful Go- Live. Managed end-to-end upgrade cycles from NAV to D365 Business Central.
• 3+ years of expertise in D365 CRM/CE, leading Customer Service, HR, and enterprise-wide engagement solutions.
• Proven track record of managing £1M–£25M+ D365 transformation programmes, consolidating legacy systems into unified cloud-based ERP & CRM platforms.
• Extensive delivery experience across cloud, hardware, and firmware projects in financial services (insurance, fintech, pensions, banking etc), marine, EV, telecom, and public sector. Spearhead the delivery of firmware and cloud services. I am skilled in using AI tools like Microsoft Copilot to streamline delivery and drive chatbot innovation.
• Led strategic delivery with C-suite (CEO, CTO, CFO), aligning goals and accelerating value.
• Delivered high-impact initiatives including large-scale product launches, cloud re-platforming, and technically complex projects leveraging Azure, CICD, AWS, SDLC best practices, API testing, and API management.
• 6+ years Led PMO services and teams on multi-billion-pound FinTech transformation programmes, overseeing delivery governance, portfolio planning, regulatory alignment, and senior stakeholder reporting across product, engineering, risk, and compliance functions.