Experienced IT & Product Operations leader with 6+ years managing globally scaled digital platforms, customer data systems, and product operations at Procter & Gamble (P&G). Proven track record in IT service management, product operations, technical product ownership, vendor management, and cross-functional leadership across marketing technology, SaaS, and cloud environments. Skilled at providing clarity in highly technical, ambiguous environments and passionate about making technology work for humans through scalable systems, reliable operations, and impactful digital experiences.