Candidate Name
IT Support Intern
Victoria, Australia
Summary
Graduate Cybersecurity student with hands-on IT support experience in enterprise environments. Currently completing an internship at Thomas Carr College, providing frontline technical support to staff and students. Skilled in troubleshooting Windows 10/11, Microsoft 365, Active Directory, and enterprise networking systems. Experienced with Microsoft Defender, IDS/IPS tools, Group Policies, and SQL scripting for automation and reporting. Proven ability to explain technical solutions clearly to non-technical users and support process improvements. Seeking a Level 1 Service Desk Analyst or a cyber security analyst role to apply my technical expertise, problem-solving, and customer service skills.
Work experience
01/07/2025
01/09/2025
01/09/2025
IT Support Intern
01/05/2025
Inventory systems specialist
01/02/2022
01/06/2023
01/06/2023
IT Support
Education & certifications
01/02/2023
01/11/2025
01/11/2025
Bachelor's Degree
Cybersecurity
Based in Victoria
Holds Australian visa
Skills
DevSecOps Information Security Penetration Testing Network Security Cloud Security Google Cloud Security Vulnerability Assessment Vulnerability Management Risk Management Security Risk Assessment Security Risk Management Incident Response Security Incident Management Security Incident Analysis Security Incident Triage Security Awareness Training Security Awareness Security Training & Awareness Team Collaboration Problem Solving Endpoint Security Wireshark Security Operations Center (SOC) Container Security (Docker, Kubernetes) Cloud Platforms (AWS, Azure, GCP) Active Directory Security Forensics Digital Forensics Threat Hunting PowerShell AWS Terraform GCP Linux Red Team Exercises Open-Source Intelligence (OSINT) C# Python Kali Linux Analytical Skills Disaster Recovery
